Frequently Asked Questions

Kitecommerce is designed to give a Personalized Solution to your Store. Kitecommerce brings all eCommerce components together in one powerful, integrated online platform. Kitecommerce allows you to set up a website to sell your goods online. It lets you build & manage your product catalog, customize your eCommerce website, accept all types of online payments, track and respond to orders - all within a few minutes.
We are happy to help you. Whether you purchase a Monthly OR Lifetime plan, we will train your staff on how to manage eCommerce portal. We will guide them online.
You can chat with us online. You can email us at support@kitecommerce.in OR can call us on +91 99791 15600 . We do have a Support ticket in place. If we are not reachable to any of these platforms, you can raise a Support ticket and we will respond to you.
You can sell to any country, Most of the languages are supported except "Indian Languages". We will start supporting them in the future.
We do offer eCommerce executive, Digital Marketing services now. We are planning to offer Graphics designing service in the near future.
Yes. Once you book your desired plan, you can track your plan service status from your Dashboard section. you have to log in on the website, click on "My Orders" and then click on "View Order". You will see where your project is.
Our eCommerce Websites and App will Support all major payment gateway. We Support Internet Banking, Wallets, Credit Card, Debit Card, Cash On Delivery, Bank Transfer, Purchase Order, Paypal, etc.
Once your Website is ready and available for Public, your Monthly Payment cycle will start.
Yes, you can cancel your order within 48 hours of your Payment. Once the design is sent and approved, you cannot cancel the order.
Yes, there will be 10% Cancellation Charges if Cancelled within 48 Hours.